Returns & Exchanges

For returns, you have 30 days from the receipt of your order to return a product. Some exclusions do apply, be sure to check the product description for exceptions.
How do I start a return?

Send us an email to customer@reucse.com indicating the order number and the products you wish to return. Once your request is approved, you have two options to return your order to us:

Option A: We will email you a pre-paid return label with tracking and insurance. Print it and attach it securely to a shipping box. We will deduct the label cost from your refund.

Option B: Return the package by your own means, using your preferred carrier.

You are responsible for the package until it is received at our return address, so we recommend using a trackable and insured service.

Can I modify or cancel my order?

If you wish to cancel or modify your order, please contact us as soon as possible and we will gladly make the necessary changes or cancel it and refund your original payment if your order hasn't yet shipped.
We're here for you and we'll always make it right, please do not abuse our policies. We're a small business making it in a big business world.